Terms of Service

Code of Ethics

Emma Holland | Holistic Healer works within the International Reiki Organization's guidelines for ethical and professional practice, which can be found in full here.

By contacting me to make a booking, you are agreeing to the terms of service and code of ethics as outlined on the websites for both the International Reiki Organization and Emma Holland | Holistic Healer.

Cancellation Policy

In-person Reiki sessions:  If, for any reason, you are unable to attend your in-person Reiki session and wish to cancel, I will require at least 48 hours' notice before the time of your appointment.  If you cancel your session after the 48 hour period and up to the time of your appointment then no refund will be provided and you will have the option to change to a Reiki distance healing session that can be sent to you at a time that is more convenient to receive. 

Reiki distance healing sessions:  If, for any reason, you are unable to attend your Reiki distance healing session at the same time that I am sending then I will require at least 2 hours' notice before the time of your appointment and you can provide a date and time that would be more convenient to receive.  As time is an illusion, Reiki distance healing can be received at a later date and time than sending and therefore refunds will not be provided.

Please note:  Refunds will not be provided to any recipient that has already received a Reiki session from myself, either in-person or at a distance.

Privacy Policy

Any and all information provided by the recipient is saved and kept securely and is only seen by the recipient and myself.  Your contact telephone number will only be used to arrange your Reiki healing session (either in-person or at a distance), to contact you at the start of your Reiki distance healing session and to contact you 3 days prior to receiving your Reiki distance healing as a duty of care.  Your email address will only be used to arrange your Reiki healing session (either in-person or at a distance) if not contacted me by phone / text / WhatsApp and to send to you your distance healing notes / report thereafter.  I do not have an email marketing list and therefore will not send emails to yourself, selling / promoting products and services.  The recipient has the right to contact me at any time after their healing session if they would like me to remove their details from my records.

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